Backups through cPanel


  • You cannot use a full backup file to restore your website through the cPanel interface. 
  • You must download and compress the backup file before you attempt to restore it.
  • After you decompress the backup file, you can upload and restore individual portions of your website that the full backup file contained.

How to Generate a Full Backup in cPanel

Click Download a Full Web Site Backup to create, download, or store a full backup file. A full backup file includes your /home directory, databases, email forwarders, and filters.
To create a new full backup, perform the following steps:

  1. Select a storage option from the Backup Destination menu:
    • Home Directory — Select this option to save the backup file to the server.
    • Remote FTP Server — Select this option to use FTP to store the backup file on a remote server.
    • Remote FTP Server (Passive Mode Transfer) — Select this option to use passive FTP to store the backup file on a remote server.
    • SCP — Select this option to use secure copy protocol (SCP) to store the backup file on a remote server.
  2. Select a notification option:
    • To receive a notification when the backup finishes, enter your email address in the available text box.
    • If you do not wish to receive a notification, select Do not send email notification of backup completion.
  3. If you selected Remote FTP ServerRemote FTP Server (Passive Mode Transfer), or SCP from the Backup Destination menu, enter the remote destination's information in the available text boxes.
  4. Click Generate Backup.

This will generate the back up for you and place the tar.gz file inside of your home directory. You can then download the backup via cPanel, FTP or SSH.


Only advanced users should select the Remote FTP Server, Remote FTP Server (Passive Mode Transfer), or SCP destination options.

How to Download the Full Backup

To download the backup from cPanel:
  1. Log into cPanel.
  2. In the Files section, click on the Backups icon.
  3. Under Full Backup, click Generate/ Download a Full Website Backup.
  4. Under Backups Available for Download, click the link for the backup file you wish to download.
  5. Select a destination on your PC where you would like to save the backup.

How to Restore a partial backup

To use a partial backup to restore a portion of your website, perform the following steps:

  1. Click Choose File under the appropriate heading.
    • For example, to restore a MySQL database, click Choose File under the Restore a MySQL Database heading.
  2. Select the backup file from your computer.
  3. Click Upload to restore that portion of your website.
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